http://www.guardian.co.uk/media/pda/2009/feb/25/ryanair-socialnetworking
Blogger finds fail on Ryanair website, blogs about it. Ryanair employee leaves comments on his blog that are fairly inflammatory. Blogger inquires if they are authentic, receives this response from Ryanair’s corporate communications (!):
"Ryanair can confirm that a Ryanair staff member did engage in a blog discussion. It is Ryanair policy not to waste time and energy corresponding with idiot bloggers and Ryanair can confirm that it won't be happening again.
"Lunatic bloggers can have the blog sphere all to themselves as our people are far too busy driving down the cost of air travel."
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